PRIVACY COMMITMENT

AutoAdviser (“we”, “our” or “us”) recognise the trust you are placing in us via your dealings with us. We do everything we can to ensure we maintain this trust. Our staff are employed with the understanding that they will protect your information in all situations. Your right to privacy is further protected by the Australian Privacy Principles within the Privacy Act 1988. These privacy laws detail strict requirements with which we must comply regarding treating information collected as confidential, storing your information securely and allowing you to access to easily correct your information.

SCOPE OF OUR PRIVACY POLICY

Our Privacy Policy applies to any personal information we collect, store, maintain and use from our customers, website visitors, social media pages and other digital services (“Online Services”), or stores and members of the public. Personal information we collect during the recruitment process is also governed by this policy.

CONSENT

By using Our Services (defined below), you agree to the conditions specified in this Privacy Policy and consent to the collection and use of information by us in accordance with this policy. We reserve our rightto amend, remove or vary this policy from time to time without noticeand you should check this page regularly to note any changes thatmay have occurred.

WHEN DO WE COLLECT INFORMATION ABOUT YOU?

At times, we collect personal information in the course of providing ourusual services to our customers. These services apply to those in-store and online and include:

• Signing up to an Autoadviser newsletter

• Completing an enquiry or booking form

• Accepting customer orders

• Processing online purchases and/or payments

• Customer Service lines (including all social media channels)

• Arranging product replacement or repair

• Accepting gift voucher payments

• Processing refunds

• Maintaining detailed information on our website

Any other time where you may supply personal information to us from time to time.

We also make use of “cookies” on our website which may collect andstore personal information. A cookie is a software message sent to your web browser by our server. Your browser stores this message in afile and this message is pinged back to our servers each time yourbrowser requests access to a page from our server.

We use cookies to gain statistics on which areas of our site attracttraffic and to improve the user experience of our website. We also make use of third-parties who also use cookies to deliver ads basedon past visits to our website. This may allow us to alert you to productsor offers we think you might be interested in viewing.

Most browsers are set up to accept cookies by default. If you do notwish to receive cookies, you will need to adjust your browser settings to refuse or notify you each time a cookie is sent to your browser. Please note that some of our Online Services will not function if your browser does not accept cookies. By using our Online Services, you consent tothe use of cookies.

When you click on links and banners on our sites that take you to third-party websites, you will be subject to that third-party’s privacy policie sand consequently we cannot be held responsible for the actions ofany third-party websites.

WHAT INFORMATION DO WE COLLECT?

We may collect the following information from you:

• your name and contact details, such as your physical address, emailaddress and phone number;

• your gender, birthdate and occupation;

• your purchase history;

• your company name (if applicable);

• the name of the domain from which you access the internet;

• the date and time you access our site;

• the internet address of the website from which you linked directly toour site;

• information about your shopping preferences/selections; and

• any other information you may provide to us from time to time.

WHY DO WE COLLECT THIS INFORMATION?

We use this information to customise and provide Our Services so thatwe can provide you with relevant consumer information and notify you of products and/or offers that may be of interest to you. Thisinformation also enables us to provide value-added services,marketing and remarketing across Our Company and our promotional partners through our websites, social media channels or othermarketing mediums.

DO WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

We may disclose information we hold to our directors and employees for business purposes only, for the purpose of operating our loyalty program, marketing and/or remarketing through our website, socialmedia channels or other marketing mediums.

Sometimes we use third-party platforms and services to process sales, store and analyse data and information, provide web support, send marketing messages, deliver products or information or to otherwise achieve the purpose for which the information was collected. These services are hosted and managed by organisations other than us, with some of these services hosted overseas. We use products and services maintained in Australia, New Zealand, Philippines, USA and Japan andthe European Union.

Your personal information may be stored in overseas (e.g. in datastorage and cloud computing facilities operated by us) or by third-parties on our behalf. We take reasonable steps to ensure recipients ofthis information do not breach Australian or New Zealand Privacy Laws in relation to the information we disclose.

Where relevant information is shared with third-parties, we take allr easonable steps to ensure these third-parties observe the confidential nature of the information disclosed and are prohibitedfrom using any or all of this information for any other purpose than forwhich it was provided. We will disclose information to a law enforcement agency if we are requested to do so in relation tosuspected unlawful activity, by that agency.

We will not sell or trade your personal information to third-parties formarketing purposes.

PROMOTIONAL COMMUNICATIONS

From time to time we may use your personal information to provide you with information regarding our services or the services of our promotional partners. We want to communicate with you only if you wish to hear from us, therefore if you prefer not to receive promotional information from us, please advise us by clicking on the“unsubscribe”/“update your preferences” link at the bottom of any of our communications. Once you have told us you no longer wish toreceive information about Our Services, we will no longer contact youand we will keep your basic details on our ‘do not contact’ database sothat we do not contact you again.

PERSONAL INFORMATION ACCESSS

You may review or change your personal information related to youruse of Our Services at any time, via our website. To access yourinformation, simply sign into your account and navigate to the “MyAccount” tab.

We will endeavour to ensure all information we collect, use or disclose about you in accordance with this Privacy Policy is accurate, completeand up-to-date. We expect that you will promptly notify us of anychanges to your personal information.

ANONYMITY

Should you wish not to be identified fully to us, you may elect to use apseudonym when dealing with us. Please note however, that we will be unable to provide certain services to you unless you disclose yourcorrect identity.

If you are a candidate for employment you must provide personal information which is in all respects true, accurate and up to date and is not, in any respect, misleading, deceptive or inaccurate or likely to be misleading or deceptive.

SECURITY

We acknowledge the importance of securing and/or safeguardingyour personal information we collect in the course of providing Our Services. We have appropriate procedures in place to preventunauthorised access or disclosure, maintain data accuracy andensure the appropriate use of your information. We also ensure we take measures to destroy or de-identify personal information that is nolonger needed for any lawful purpose.

Maintaining website and credit card security are of paramountimportance to us and we always seek to provide a secure, safeplatform through which to conduct online transactions. We useindustry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the Internet. This encryption scrambles details including credit card numbers, billing details and delivery addresses to ensure other computers are unable to decipher the information.

To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located in the address bar of your browserwindow. If it appears, SSL is active. You can also double-check byanalysing the URL – if SSL is active, the first characters of the URL willread ‘https’ rather than ‘http.’

It is also important for you to protect against unauthorised access to your password and your computer. Ensure you sign out when you havefinished visiting our website, especially if you have accessed ourwebsite from a shared computer.

PRIVACY COMPLAINTS

If you believe we have breached your privacy rights in any way, or youwould like to discuss any issues about our Privacy Policy pleasecontact Customer Care via info@autoadviser.com.au

All such inquiries or complaints will be taken seriously and handled with impartiality and discretion.

If you wish to submit a complaint, please provide us with all relevant details such as the date and time of the incident or communication,the circumstances surrounding the event and your concerns about what was said or done.

Once you have submitted your complaint we will assess it to determine whether or not you have complained about a privacy issue which is covered by the relevant privacy laws.

If you have complained about something which is not appropriately dealt with under privacy law, we will write to you and explain why our Customer Care Team is unable to address your complaint.

If you have complained about something which the relevant privacy laws cover, we will thoroughly investigate all aspects of your complaint including ascertaining the relevant facts and what your expectations are for any resolution. During our investigation we may need to seek further information from you as to the nature of or factual circumstances surrounding your complaint.

We will endeavour to respond to you at all times promptly and to offer a practical solution, consistent with our legal obligations.